When it came time to update and redesign their partner extranet portal, Bracketron turned to Ecra to get the job done.Bracketron relies on their portal to support their dealers and distributors by making the latest product photography and documents available online 24/7.
Existing users were having trouble locating files in the old portal resulting in many phone calls to locate and send assets.
Ecra set about reorganizing how asset records were structured and tagged to allow them to be cataloged and indexed more effectively and then build more powerful search and filter options into the portal interface to allow users to find what they were looking without having to contact Bracketron.
The redesigned search index pages and item detail pages featured visual thumbnail previews of all assets – including both image assets and PDF documents.
Existing portal content and users were migrated to the new system and workflow rules were setup to allow for multiple content contributors to manage system assets. New users can also self register now – further reducing the time spent by Bracketron staff to manually setup new users.
Project: Partner Gateway Web Portal (Extranet)
what we did
- Updated information architecture – asset records and content organization
- Redesign portal theme and templates
- Fully responsive framework/templates
- Migrate existing data
- Implement advanced search capabilities and filtering
- Auto thumbnail generation of PDF documents
- Configure user roles, permissions and workflow rules
- QA testing and deploy